To call someone through TELESAFE™, you first need to verify your phone number. For instructions on how to do this, see here:

Once your phone number is verified, you can place a call in one of the two following ways:

  1. From a user’s profile. To do this, open the profile of the person you are looking to contact and click “Call with TELESAFE™.” A new page will then load with a 1-855 number to dial as well as the user’s unique 5-digit pin. 
  2. From a message in your Inbox. To do this, navigate to your Inbox and open the conversation with the person you would like to call. In the menu bar of the message, you will see a phone icon (?), click this and you will be redirected to a new page with a 1-855 number to dial as well as the user’s unique 5-digit pin. 

To call the user, dial the 1-855 number and listen for the prompt to enter the 5-digit pin. You will then be connected with that user.